In short: the data you send helps the MyHelper team respond to your needs and manage operational communication. Data is not sold to other parties.
This policy covers data sent through the MyHelper app, WhatsApp responses, helper registration, interview scheduling, and MyHelper operational communication.
Data you send
We receive data from account registration in the app, the requests you create, helper registration, WhatsApp communication, and the interview process. Examples include name, WhatsApp number, area, service category, schedule, helper experience, and notes about your needs.
How we use data
Data is used to respond to requests, handle operational communication, understand family needs, start helper profiles, arrange interviews, and record service agreements.
Data is not sold
MyHelper does not sell your personal data to other parties. Data is only used for service operations and communication relevant to the needs you submit.
Data deletion
Want to delete your data? Email hello@myhelper.id. In the future, users with accounts will also be able to request data deletion through account privacy features.
For data and privacy questions, email hello@myhelper.id.
Security controls follow internal security and compliance documents when available. See also Terms & Conditions.
